Toyota of Stamford

 
Sales: (888) 234-7928
Service: (888) 234-7928
 

Testimonials/Contest Winners

Name: Toyota of Stamford presents Habitat for Humanity of Coastal Fairfield County with a Tundra truck in Stamford Purchase Date: 2010-09-29
Testimonial:

The regional chapter of Habitat for Humanity needed help, and Toyota of Stamford came to the rescue with a deal that the nonprofit home-building organization couldn't refuse.

The dealership this week presented a new 2010 Tundra truck with an extended cab to Habitat for Humanity of Coastal Fairfield County, which offers affordable home ownership to those who otherwise could not afford it. The truck will be used by the chapter on a free-loan basis.

”We bought the truck and gave it to our rental department. We're renting the truck for Habitat for six months,” said Paul Cassella , marketing manager for Toyota of Stamford, which in its 40-plus years has been a regular contributor to charities in the region. “It's all about being a part of the community.”

The Habitat chapter, which is building West Main Street Commons at 251-275 W. Main St. in Stamford, its first Stamford project, will use the truck mostly for transporting materials.

”Our on-site trucks are too cumbersome” said Keith Cook, co-president of the chapter. “It quickly became clear that we needed another vehicle to transport materials and supplies. And just as quickly Toyota of Stamford responded with an offer to loan not only a truck, but a brand-new Tundra.”

Marie Orsini Rosen, chief development officer of the Habitat chapter, credited the McKale family, owner of the dealership, for its willingness to provide the vehicle.

”Toyota of Stamford is really committed to the Stamford community, and so are we,” she said.

” We are proud to partner with Habitat CFC on affordable home ownership, an issue of great importance to this community,” said Bill McKale,

Toyota of Stamford's president. “When Habitat approached us about the truck, we didn't hesitate because of its trusted reputation and warm reception here in Stamford. We are a family-owned business so are very proud of Habitat's focus on family.”

Stratford resident Chuck McKale and his family, the dealership's owners, through their membership in Lordship Community Church in Stratford, have seen the benefits of Habitat by participating in projects in the Bridgeport area.

Joining in the presentation of the truck were Iveth Bowie and Neqwaunia Perry, who will live in units on West Main Street and are providing their required “sweat equity” as part of their agreements with the chapter.

” I'm thrilled. Each homeowner has to put in 500 hours,” said Perry, a Stamford resident and a certified nursing assistant. “I was accepted, and now I'm a future homeowner.”

Bowie, a paralegal, has learned to read blueprints and conquered her fear of heights by climbing onto the roof.

”We have a great team. The people (professionals and volunteers) who work with us are so patient,” she said.

West Main Street Commons is scheduled for completion in April.

Name: Congratulations! You Won The Brand New Scion!
Purchase Date: 2010-09-29 Testimonial :

Congratulations!!! This year’s winner of our 2010 annual Sing Our Jingle Contest is Richard H. Thomas (A.K.A Cookie)!!! Well done! Great voice! Enjoy your brand new Scion!!! See you all next year.

Name: Sales & Service Testimonials
Purchase Date: 2011-03-15
Sales Person: All Sales & Service Staff

Hi Anthony,
I wanted to respond to your email and let you know I feel you have a great team! The personnel you have at the service center are extremely helpful, kind, and patient. They take the time to explain everything and I feel confident leaving my car in their hands.
I want to thank your team and commend them on always being courteous and professional!
Thank you!
Kimberly Block

Tony,
Thank you for the follow up. The service experience was great, as always. Brian helped me this time. He was friendly, informative and the service was completed in the time estimated. I just recently recommended Stamford Toyota to a friend who is thinking about a new car. I love my Highlander, but to me, the service department is equally important.
Thanks,
Sue Lione

Hi Tony,
I just wanted to write a quick note of thanks. I recently had my Toyota Sienna in for it's 5,000 mile service and the entire experience couldn't have been better! This is my first Toyota, and my first experience with the service center at Stamford Toyota. Everyone was so pleasant, and there was no wait for a shuttle for drop off or pick up. Thanks to everyone in the service department for their quick and professional work.
Best regards,
Laura Citarella

My service with your service department has been the greatest! I was there again last week, one day my windshield wiper broke while I was driving in the snow, came straight to Toyota and my wiper was replaced instantly. Two days later got a flat tire on 95 and after getting my tire changed came to Toyota again and the tire got fixed immediately......this is what I call “great service.”
Thanks to everyone that helped me.
Have a great Icy Day!
Yolanda Smeriglio

Hello Anthony!
We are happy to report that during the recent 10,000 mile service on our Prius we received excellent service: from check-in through our service wait in your comfortable lounge and through payment and check-out. We shall return!
Jim and Clare Duffy

Thank you to your whole department. This was my first time going to Toyota of Stamford, and it was a pleasure! I have never even owned a Toyota before - and bought a used Prius last April. I appreciate the loaner for the day, and the ease of getting my car in you, and back again!
Sincerely,
Catherine Urban

Hello Anthony,
I got an oil change last week and my tires aligned as well. Corey did a great job of keeping to the time that he promised and for keeping me abreast of needs for my car. He was efficient and professional. Andrew has always supplied parts I've needed whether it was on a walk-in basis or by special order. He always does a thorough job and is professional and courteous. I'm always telling people to go to Toyota to get a used or new one, in part, because of the great service your team provides.
Sincerely,
-- Elizabeth Murray

My experience yesterday was wonderful, from Arturo driving me to work and picking me up to return to Toyota . . . such a delightful man!
When picking up the car, I mentioned a couple of stubborn spots on the car and was immediately introduced to Scratch Out by one of your great mechanics who showed me how it worked. Spots gone!
I, of course, bought a bottle for future use.
Your crew is the BEST! I knew there was a reason why I bought a Prius last year.
In appreciation -
Susan Snow

Tony - Thank you - your service department is the best! I tell everyone that!
Thanks again!
Tina Rendina

Thank you Tony, I am very satisfied with the work on my RAV 4 and the help you gave me in the price for parts and labor. It is much appreciated to be treated like a valued customers and it is becoming rare those days!See you for the next maintenance service.
Regards,
Pascale Siblet

Hi Tony,
Thank you for the courtesies extended to me when I came in for service on Tuesday, May 11, 2010. The scheduled service was the 30,000 mile mark. I expressed to you if we could keep the cost down in a telephone call last week (you very graciously had returned my call), and you accomodated me by doing what was to be done and keeping the cost down.
The experience of my wife and myself with Toyota of Stamford has always been pleasant and the personnel have taken the time to explain things to us, a good education.
From my last visit :
 

    1. You were responsive in returning my call.
    2. You heard me out and said we are going to keep your cost down but we will make sure that your car gets the service that is needed.
    3. You also made arrangements to get the “recall” items done and booked a loaner car for me. I did not take the loaner car and waited for the service to be over. This was done very quickly and efficiently.
    4. While waiting for the service to be completed, I was able to talk to other customers who had come for service - from Rye Brook, Darien, Westport and I was from Norwalk. Without fail everyone appeared quite satisfied and the gentleman from Rye Brook said that he passes two (2) other Toyota dealerships - in Rye Brook and Greenwich - as Toyota of Stamford has the best service team. I concur.

Thank you for the Excellent service. It speaks very highly of Toyota of Stamford when their people are responsive, courteous and take the time to explain what is happening. While in the waiting room, one of the service people came and explained to the lady from Darien as to what had to be done on her pedal - she had a Highlander. As he was leaving, I asked a question and he also explained it to me.

My sincere thanks to you and Brian. Also, when I called two(2) days later to see if we were eligible for the discount sent by mail, you did not hesitate to give the discount of $15 to us.

Very many thanks and rest assured that our Toyota will be serviced at Toyota of Stamford. Hopefully, Toyota will get its recent woes behind it.

Have a good weekend.< /p>

Sincerely,
Prakash M. Gopaldas

Tony,

cheers to the guys for the great job they did for me on my wife's Land Cruiser.
Corey and Pat were very responsive and handled things perfectly.
Keep up the good work.
Thanks,
David Dufort

Hello Tony,

I got appointment yesterday, brought car, all fixed, picked up this > morning: Thank you! Your place service is excellent: From you, Brian on Service > desk, Andrew on spare parts, Arturo - Shuttle Guy (Older Gentleman from Guatemala) - all Great Pros! Keep up good work! < /p>

Kind regards,
Aleksandar

Hi Tony,
 

Thanks for the excellent service yesterday. I also really appreciated the rides back and forth AND the car wash - wow!
 

I hope that Toyota will survive this firestorm and come out even stronger.
Regards,

Good Morning Tony!

Thank you for your time on Tuesday in answering my questions. I feel compelled to compliment you and your technical staff for their friendly service. Actually I felt safe in my Toyota before the shim was installed on 2/16 and now I feel very safe and very secure. I hope that Toyota is treated impartially during the upcoming congressional hearings, now that the U.S. government is an owner of General Motors. I hope they realize the same model cars made in Japan are not part of the recall, and the recall is the result of our domestic manufacturing. I feel Toyota is doing everything that can be done to fix any problems that “may” have been the fault of defective parts/design.< /p>

When and if I need another car, I will be a loyal Toyota customer, and will not hesitate to make my recommendation to others.< /p>

Thank you,
Josephine Battinelli

My experience was excellent, and my Corolla received the attention I expected.
Thank you,
ES

Since I didn't call Toyota this past Saturday until 10:00 AM, I was very appreciative that Corey was able to have my engine light problem diagnosed and my car returned to me before you closed @ 4:00 PM. My engine light never lite up before, so I was nervous about driving my car while the engine light was lite on the dashboard. Thank you and your team for the quick and excellent service.

Gentleman,

Thank you for making my new car experience seamless and enjoyable. I was so thrilled to walk into your office on a rainy Sunday morning and leave early afternoon with a new car! My loyalty has been with Toyota for years due to the quality and reliability of their vehicles. I must admit however, I looked at many other vehicles from different manufacturers in my search for a new car this time around and with your expertise, leasing options, and the great selection of cars my decision was easy. I am very happy with my new RAV4 thanks to the two of you and thanks to Frank's handy work. Again, I really appreciate all of your assistance and I will recommend your dealership to anyone looking for a Toyota!

Sincerely,
Kristin Lavalli
Senior Financial Analyst
GE Capital Real Estate

Dear Tony,

I was very happy with my visit at Toyota. When I came there I was very stressed about the bad day I was experiencing, and everyone there could not have been nicer to me. My Toyota was handled quickly and very satisfactorily-- all on a Friday afternoon just before Memorial Day weekend. < /p>

I don't remember the name of the gentleman at the front desk, but he was very nice and handled my situation with the car as fast as possible. I would highly recommend Stamford Toyota to all my friends and family.< /p>

Sincerely,
Lynda Pescatello

I am so happy to have found your dealership for service. The people in the service area are funny, smart and really on the ball. It's a pleasure to go in and get my car serviced for the price quoted without any add-ons. I usually make an advance appointment but last week brought the car in unannounced and your guys were terrific. It is a pleasure to work with you and as I had an awful buying experience with the Prius at another dealer I had decided not to buy another Toyota when I needed one, now I will probably buy another Toyota from you when the time comes.< /p>

Keep up the great work and thanks.
Laura Hallick

I do have one suggestion: Don't change a thing. Everyone is professional; but relaxed, and courteous; yet personable. The best Toyota dealership I have ever had any dealings with. If I buy another Toyota it will definately be at Toyota of Stamford.< /p>

Thank you,
Laura Hallick

Would recommend highly... You have a customer for life!
Brian

Love that time slot. You guys are the best.
Richard

The service on my 2007 Camry Hybrid was excellent, as always. The courtesy of all the staff from the checker outside to Cory, to Bill, to Andrew, to the courtesy drivers was up to the usual high standard.

Thanks,
Alan Haas

Just a short note to thank you for all your help in getting the wiring harness completed on my RAV4. As it turns out, I used my trailer over the weekend to deliver my lawn mower for service and the hitch receiver and harness worked perfectly.< /p>

Thanks again,
Don E Hibbard

Name: Congratulations to our winner Denise Dugay!!!
Purchase Date: 2009-11-10
Testimonial:

Congratulations to our winner Denise Dugay!!! She got 1st place in our 2009 Sing Our Jingle Contest and won a brand new Scion!!!
Toyota of Stamford
20 Myrtle Avenue
Stamford, CT 06902
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